Infrastructure Operations Engineer
pbThis position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Infrastructure Operations Engineer based in Italy. /b /p pAs an Infrastructure Operations Engineer, you will play a key role in maintaining, supporting, and improving reliable Linux-based infrastructure across diverse cloud and production environments. You will ensure the smooth operation of critical systems, internal services, and network infrastructure while providing effective technical support to distributed teams. Working across bare-metal servers, private cloud, and public cloud platforms, you will troubleshoot incidents, manage infrastructure changes, and optimize day-to-day operations. You will also contribute to automation initiatives, strengthen operational documentation, and improve recurring processes. Collaborating with remote colleagues, you will take ownership of technical requests from initial investigation through verified resolution. This is an excellent opportunity to develop your expertise in Linux infrastructure within a remote-first, international, and technology-driven environment. /p h3Accountabilities /h3 ul lipManage employee onboarding, offboarding, and access-management requests in accordance with established security procedures, ensuring appropriate approvals, least-privilege access, and verification of completed actions. /p /li lipTake ownership of common Linux and infrastructure requests and incidents, from initial triage and troubleshooting through resolution or escalation to the appropriate technical owner. /p /li lipPerform standard host provisioning and production-server changes across bare-metal infrastructure, private cloud, and public cloud environments, following approved procedures and escalating non-standard requirements. /p /li lipTroubleshoot DNS-related issues and execute authorized DNS and domain-management changes in accordance with established operational guidelines. /p /li lipImplement approved firewall and operating-system changes, ensuring appropriate rollback procedures and post-change verification. /p /li lipMonitor infrastructure performance, investigate alerts, and respond to operational incidents while prioritizing actual service availability and business impact. /p /li lipKeep stakeholders and requesters informed throughout incident resolution,
providing regular updates until service recovery has been confirmed. /p /li lipDistinguish genuine infrastructure issues from alert noise and improve alert routing, escalation paths, and ownership where necessary. /p /li lipManage Jira requests according to agreed priorities and response times, ensuring clear communication and consistent follow-up. /p /li lipDeploy standard infrastructure services using approved specifications, procedures, and operational runbooks, escalating architectural or design decisions when required. /p /li lipMaintain clear and accessible technical documentation to support recurring operational activities and ensure effective team coverage. /p /li lipIdentify opportunities to improve operational efficiency through small-scale automation, particularly across onboarding, offboarding, access management, and access-review processes. /p /li lipCollaborate with infrastructure colleagues in a distributed environment to maintain service reliability, security, and continuous operational improvement. /p /li /ul h3Requirements: /h3 ul lipHands-on experience troubleshooting Linux systems in a professional or production-like environment, with preference for Red Hat Enterprise Linux (RHEL) family distributions. /p /li lipGood working knowledge of networking fundamentals, including TCP/IP, DNS, HTTP, and TLS, with the ability to identify and isolate operating-system, network, and application-level issues. /p /li lipPractical experience with at least one virtualization platform or cloud environment. /p /li lipDemonstrated ability to independently manage technical incidents and support tickets, including gathering evidence, assessing business impact, prioritizing tasks, communicating progress, verifying recovery, and escalating issues with clear technical findings. /p /li lipExperience implementing standard production changes safely, including rollback planning and post-implementation verification. /p /li lipAbility to understand, maintain,
and modify existing automation scripts or develop small improvements using Bash or Python. /p /li lipPractical experience using AI assistants to support troubleshooting, scripting, and technical documentation, with the ability to independently validate outputs before implementing production changes. /p /li lipStrong written and spoken English skills, with the ability to communicate effectively in an asynchronous, remote-working environment. /p /li lipExcellent analytical and problem-solving abilities, combined with a proactive approach to identifying and resolving technical issues. /p /li lipStrong sense of ownership, accountability, and attention to detail when managing infrastructure requests and operational responsibilities. /p /li lipGood communication and collaboration skills, with the ability to work independently while contributing effectively to a distributed technical team. /p /li /ul h3Nice-to-have /h3 ul lipExperience with OpenNebula, KVM, or other private-cloud and virtualization technologies. /p /li lipFamiliarity with Ansible or other configuration-management tools. /p /li lipKnowledge of infrastructure automation and deployment tools such as Terraform, GitLab CI, or Jenkins. /p /li lipFamiliarity with Git and version-control workflows. /p /li lipExperience administering identity and access-management platforms such as FreeIPA, LDAP, or Google Workspace. /p /li /ul h3Benefits: /h3 ul lipFully remote working environment, with the flexibility to work from anywhere worldwide. /p /li lipFlexible working hours, allowing you to organize your schedule around your personal and professional commitments. /p /li lip24 paid vacation days annually. /p /li lip10 additional national holidays. /p /li lipUnlimited sick leave. /p /li lipFinancial compensation toward private medical insurance. /p /li lipReimbursement for co-working spaces and gym or sports activities. /p /li lipDedicated professional development and education budget. /p /li lipOpportunities to work on interesting, challenging, and technically diverse infrastructure projects. /p /li lipStrong focus on continuous learning, career development, and technical growth. /p /li lipOpportunity to receive a reward for innovative ideas that have the potential to be patented. /p /li lipCollaborative, remote-first working culture that encourages ownership, knowledge sharing, and mutual support. /p /li /ul #J-18808-Ljbffr
providing regular updates until service recovery has been confirmed. /p /li lipDistinguish genuine infrastructure issues from alert noise and improve alert routing, escalation paths, and ownership where necessary. /p /li lipManage Jira requests according to agreed priorities and response times, ensuring clear communication and consistent follow-up. /p /li lipDeploy standard infrastructure services using approved specifications, procedures, and operational runbooks, escalating architectural or design decisions when required. /p /li lipMaintain clear and accessible technical documentation to support recurring operational activities and ensure effective team coverage. /p /li lipIdentify opportunities to improve operational efficiency through small-scale automation, particularly across onboarding, offboarding, access management, and access-review processes. /p /li lipCollaborate with infrastructure colleagues in a distributed environment to maintain service reliability, security, and continuous operational improvement. /p /li /ul h3Requirements: /h3 ul lipHands-on experience troubleshooting Linux systems in a professional or production-like environment, with preference for Red Hat Enterprise Linux (RHEL) family distributions. /p /li lipGood working knowledge of networking fundamentals, including TCP/IP, DNS, HTTP, and TLS, with the ability to identify and isolate operating-system, network, and application-level issues. /p /li lipPractical experience with at least one virtualization platform or cloud environment. /p /li lipDemonstrated ability to independently manage technical incidents and support tickets, including gathering evidence, assessing business impact, prioritizing tasks, communicating progress, verifying recovery, and escalating issues with clear technical findings. /p /li lipExperience implementing standard production changes safely, including rollback planning and post-implementation verification. /p /li lipAbility to understand, maintain,
and modify existing automation scripts or develop small improvements using Bash or Python. /p /li lipPractical experience using AI assistants to support troubleshooting, scripting, and technical documentation, with the ability to independently validate outputs before implementing production changes. /p /li lipStrong written and spoken English skills, with the ability to communicate effectively in an asynchronous, remote-working environment. /p /li lipExcellent analytical and problem-solving abilities, combined with a proactive approach to identifying and resolving technical issues. /p /li lipStrong sense of ownership, accountability, and attention to detail when managing infrastructure requests and operational responsibilities. /p /li lipGood communication and collaboration skills, with the ability to work independently while contributing effectively to a distributed technical team. /p /li /ul h3Nice-to-have /h3 ul lipExperience with OpenNebula, KVM, or other private-cloud and virtualization technologies. /p /li lipFamiliarity with Ansible or other configuration-management tools. /p /li lipKnowledge of infrastructure automation and deployment tools such as Terraform, GitLab CI, or Jenkins. /p /li lipFamiliarity with Git and version-control workflows. /p /li lipExperience administering identity and access-management platforms such as FreeIPA, LDAP, or Google Workspace. /p /li /ul h3Benefits: /h3 ul lipFully remote working environment, with the flexibility to work from anywhere worldwide. /p /li lipFlexible working hours, allowing you to organize your schedule around your personal and professional commitments. /p /li lip24 paid vacation days annually. /p /li lip10 additional national holidays. /p /li lipUnlimited sick leave. /p /li lipFinancial compensation toward private medical insurance. /p /li lipReimbursement for co-working spaces and gym or sports activities. /p /li lipDedicated professional development and education budget. /p /li lipOpportunities to work on interesting, challenging, and technically diverse infrastructure projects. /p /li lipStrong focus on continuous learning, career development, and technical growth. /p /li lipOpportunity to receive a reward for innovative ideas that have the potential to be patented. /p /li lipCollaborative, remote-first working culture that encourages ownership, knowledge sharing, and mutual support. /p /li /ul #J-18808-Ljbffr