Advanced Field Service Engineer
h3Overview /h3pBruker is enabling scientists and engineers to make breakthrough post-genomic discoveries and develop new applications that improve the quality of human life. Bruker’s high-performance scientific instruments and high value analytical and diagnostic solutions enable scientists to explore life and materials at molecular, cellular, and microscopic levels. In close cooperation with our customers, Bruker is enabling innovation, improved productivity, and customer success in cutting edge life science molecular and cell biology research, in applied and biopharma applications, in microscopy, as well as in industrial and cleantech research, and semiconductor metrology in support of AI. Bruker offers differentiated, high-value life science and diagnostics systems and solutions in preclinical imaging, proteomics and multiomics, spatial and single-cell biology, structural and condensate biology, as well as in clinical microbiology and molecular diagnostics. /ppFor more information, please visit /ppWe are currently looking for an bAdvanced Field Service Engineer /b (m/f/d) to provide onsite support to our Clinical and LifeScience Customers in Italy. You will be part of the EMEA service team, who provide support for a wide range of our instruments. The position is located in Italy, preferably in greater Milan or Naples area and executed remotely. It involves frequent travel domestically and sometimes internationally. /ph3Responsibilities /h3pWorking as a member of the Service Team involved in the installation, maintenance, service and technical support of our range of instrumentations, duties will include:
/pullifamiliarization with specific instrumentation prior to installation from issued documentation and/or participation in the final testing process in the factory /lililiaise with customers and colleagues in the site planning process prior to installation /liliinspect, install, set up, test and achieve specifications of systems and accessories at customers’ sites, and deliver basic operator training /lilicarry out breakdown and planned maintenance at customers’ sites (may include 24/6 callout) /liliprovide technical support and assistance to customers and to colleagues, either directly or by remote diagnosis /lilicarry out procedures necessary to validate systems to certified standards /liliprovide technical input to the sales team in non-routine sales cases /lilifrequent travel within Italy and occasionally abroad is an essential part of the job. /li /ulpActivities will cover Clinical as well as LifeScience products manufactured or represented by the Company and its partners. Specialism in certain products, technologies or ranges may form an additional responsibility that will make use of acquired skills and experience. Accurate record keeping and timely submission of documentation is understood as standard and pre-requisite.
/ppThe position reports to the Service Manager Italy, who will agree expectations, offer guidance as necessary and provide framework support. /ph3Qualifications /h3ulliDegree in bscientific engineering, chemistry, physics, or a related field /b, or equivalent practical experience. /lilibSolid technical or scientific background gained in industry or academia. /b /lilibSeveral years of experience with Clinical or LifeScience technology. /b /lilibAbility to independently install and commission advanced instrumentation. /b /liliExperience in training users on equipment operation and basic usage. /liliStrong troubleshooting skills with the ability to diagnose and resolve technical issues. /liliGood computer literacy, including familiarity with data system hardware and standard operating systems. /lilibEffective communication skills with fluency in spoken and written English (min. C1). /b /liliProactive, self-motivated, and able to work both independently and within a team. /liliStrong interpersonal skills with the ability to build trust and maintain professional relationships. /liliHigh level of professionalism and presentation. /liliCommitment to continuous learning in a fast-evolving technological environment. /lilibDriving licence valid in Italy and the EU. /b /lilibWillingness and ability to travel internationally (EU and USA). /b /li /ulpWe offer direct hiring with an indicative gross annual salary range between €45,000 and €55,000, defined in compliance with transparency criteria and based on the candidate’s experience and level of skills acquired. /p #J-18808-Ljbffr
/pullifamiliarization with specific instrumentation prior to installation from issued documentation and/or participation in the final testing process in the factory /lililiaise with customers and colleagues in the site planning process prior to installation /liliinspect, install, set up, test and achieve specifications of systems and accessories at customers’ sites, and deliver basic operator training /lilicarry out breakdown and planned maintenance at customers’ sites (may include 24/6 callout) /liliprovide technical support and assistance to customers and to colleagues, either directly or by remote diagnosis /lilicarry out procedures necessary to validate systems to certified standards /liliprovide technical input to the sales team in non-routine sales cases /lilifrequent travel within Italy and occasionally abroad is an essential part of the job. /li /ulpActivities will cover Clinical as well as LifeScience products manufactured or represented by the Company and its partners. Specialism in certain products, technologies or ranges may form an additional responsibility that will make use of acquired skills and experience. Accurate record keeping and timely submission of documentation is understood as standard and pre-requisite.
/ppThe position reports to the Service Manager Italy, who will agree expectations, offer guidance as necessary and provide framework support. /ph3Qualifications /h3ulliDegree in bscientific engineering, chemistry, physics, or a related field /b, or equivalent practical experience. /lilibSolid technical or scientific background gained in industry or academia. /b /lilibSeveral years of experience with Clinical or LifeScience technology. /b /lilibAbility to independently install and commission advanced instrumentation. /b /liliExperience in training users on equipment operation and basic usage. /liliStrong troubleshooting skills with the ability to diagnose and resolve technical issues. /liliGood computer literacy, including familiarity with data system hardware and standard operating systems. /lilibEffective communication skills with fluency in spoken and written English (min. C1). /b /liliProactive, self-motivated, and able to work both independently and within a team. /liliStrong interpersonal skills with the ability to build trust and maintain professional relationships. /liliHigh level of professionalism and presentation. /liliCommitment to continuous learning in a fast-evolving technological environment. /lilibDriving licence valid in Italy and the EU. /b /lilibWillingness and ability to travel internationally (EU and USA). /b /li /ulpWe offer direct hiring with an indicative gross annual salary range between €45,000 and €55,000, defined in compliance with transparency criteria and based on the candidate’s experience and level of skills acquired. /p #J-18808-Ljbffr