Field Service Engineer
h3Job Details /h3pLocation: Genoa, Ligura, Italy /ppJob ID: R /ppDate Posted: /ppCompany Name: HITACHI ENERGY ITALY S.P.A. /ppProfession (Job Category): Engineering Science /ppJob Schedule: Tempo pieno /ppRemote: No /ph3Job Description /h3pThe opportunity /ppAs a Field Service Engineering Experienced Professional at Hitachi, Ltd., you will be responsible for providing expert technical support and maintenance for complex Hitachi products and systems at customer sites, ensuring optimal performance and customer satisfaction. /ph3How you’ll make an impact /h3ulliPerform installation, commissioning, maintenance, troubleshooting, and repair of Hitachi's advanced systems and equipment at customer locations. /liliDiagnose and resolve complex technical issues, often requiring in-depth knowledge of electrical, mechanical, and software components. /liliConduct preventative maintenance and calibration activities to ensure system reliability and compliance with specifications. /liliProvide on-site technical training and guidance to customers on product operation, maintenance, and best practices. /liliCollaborate with engineering, sales, and support teams to resolve escalated issues and provide feedback for product improvement. /liliDocument all service activities, including diagnostics, repairs, parts used, and customer interactions, accurately and thoroughly. /liliMaintain a high level of customer satisfaction through professional communication, timely service delivery, and effective problem-solving. /liliAdhere to all company safety policies and procedures, as well as customer site regulations. /liliManage spare parts inventory and service tools efficiently. /liliParticipate in on-call rotations and travel extensively as required to support customer needs. /li /ulh3Your background /h3ulliBachelor's degree in Electrical Engineering, Mechanical Engineering, Computer Science, or a related technical field. /liliMinimum of 5 years of proven experience in field service engineering, preferably with complex industrial or IT systems.
/liliStrong analytical and problem-solving skills with the ability to diagnose and resolve intricate technical issues under pressure. /liliExpertise in troubleshooting electrical, mechanical, and software components. /liliProficiency in reading and interpreting technical manuals, schematics, and diagrams. /liliExcellent communication and interpersonal skills, with the ability to effectively interact with customers and internal teams. /liliDemonstrated ability to work independently and manage time effectively in a field-based role. /liliValid driver's license and a clean driving record are required. /liliAbility to travel /li /ulh3More about us /h3pThe minimum salary for this position in the location specified is as follows: /ppStarting from: 38000 € gross /ppThe final offer will be based on candidate location, skills and qualifications, experience, and aligned with internal pay structures. /ph3Benefits /h3ulliIncentive Plan /liliLunch ticket or canteen /liliHealth Insurance /liliPension Fund /liliWelfare /liliFlexible working hours /liliHybrid work model /liliWell-beingplatform /liliFamily Care Benefits /liliParking and Partnerships (gyms, sports centers, stores) /li /ulpApplicable CBA: Metalmeccanico /ph3Accessibility and reasonable accommodation /h3pQualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website.
Please include your contact information and specific details about your required accommodation to support you during the job application process. /ppThis is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response. /ph3Use of Al and automated tools in recruitment /h3pAs part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice. /ph3Background Screening and Security Checks /h3pAs part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws. /ppFor certain roles—particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions—additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position. /ppThe scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks. /p #J-18808-Ljbffr
/liliStrong analytical and problem-solving skills with the ability to diagnose and resolve intricate technical issues under pressure. /liliExpertise in troubleshooting electrical, mechanical, and software components. /liliProficiency in reading and interpreting technical manuals, schematics, and diagrams. /liliExcellent communication and interpersonal skills, with the ability to effectively interact with customers and internal teams. /liliDemonstrated ability to work independently and manage time effectively in a field-based role. /liliValid driver's license and a clean driving record are required. /liliAbility to travel /li /ulh3More about us /h3pThe minimum salary for this position in the location specified is as follows: /ppStarting from: 38000 € gross /ppThe final offer will be based on candidate location, skills and qualifications, experience, and aligned with internal pay structures. /ph3Benefits /h3ulliIncentive Plan /liliLunch ticket or canteen /liliHealth Insurance /liliPension Fund /liliWelfare /liliFlexible working hours /liliHybrid work model /liliWell-beingplatform /liliFamily Care Benefits /liliParking and Partnerships (gyms, sports centers, stores) /li /ulpApplicable CBA: Metalmeccanico /ph3Accessibility and reasonable accommodation /h3pQualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website.
Please include your contact information and specific details about your required accommodation to support you during the job application process. /ppThis is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response. /ph3Use of Al and automated tools in recruitment /h3pAs part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice. /ph3Background Screening and Security Checks /h3pAs part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws. /ppFor certain roles—particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions—additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position. /ppThe scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks. /p #J-18808-Ljbffr