IT Infrastructure Specialist
Our client is a multinational company, global leader in the engineering and manufacturing of industrial solutions. We are looking for the
IT Infrastructure SpecialistPosition Summary
The IT Infrastructure Specialist will join the Group IT team and help operate, maintain and continuously improve workplace and infrastructure services across multiple countries. The role combines hands-on administration, second-level support, backup operations, endpoint management and Microsoft cloud platform management.
KEY RESPONSIBILITIESInfrastructure Operations and User Support
- Provide technical support for Windows 10/11 endpoints and Windows Server environments;
- Administer user devices, standard configurations, software deployment and device lifecycle activities;
- Manage incidents and service requests through the company ticketing process, ensuring clear ownership, prioritization and timely resolution;
- Maintain accurate operating procedures, configuration records, inventories and knowledge articles.
Microsoft 365, Intune and Entra Administration
- Administer Microsoft 365 services, including Exchange Online, Teams, Share Point Online and One Drive for Business;
- Manage Microsoft Intune for endpoint enrollment, configuration profiles, application distribution, update rings and compliance monitoring;
- Administer Microsoft Entra ID, including users, groups, licenses, enterprise applications and identity lifecycle activities;
- Support Microsoft 365 service adoption, standardization and operational improvements.
Backup and Recovery
- Operate and maintain Veeam Backup & Replication environments for virtual machines, servers and Microsoft 365 workloads, where applicable;
- Monitor backup jobs, investigate failures and ensure issues are resolved within agreed operational targets;
- Execute and document regular restore tests for files, systems and workloads;
- Maintain backup schedules, retention settings, repositories, capacity information and recovery documentation;
- Contribute to infrastructure continuity and recovery exercises with evidence-based reporting of results and remediation actions.
Infrastructure Improvement and Projects
- Participate in infrastructure modernization, standardization, migration and rollout projects;
- Support server, virtualization, storage, workplace and collaboration platform upgrades;
- Contribute to technical evaluations, implementation plans, testing, deployment and handover to operations;
- Identify repetitive operational activities and propose automation or process improvements.
PROFESSIONAL EXPERIENCE AND QUALIFICATIONSRequired Experience / Skills
- Diploma or degree in Computer Science, Information Technology or equivalent professional experience;
- More than 5 years of hands-on experience in IT infrastructure operations, systems administration or advanced workplace support;
- Strong working knowledge of Microsoft 365 administration, particularly Exchange Online, Teams, Share Point Online and One Drive;
- Practical experience with Microsoft Intune and Microsoft Entra ID;
- Strong knowledge of Windows 10/11 and good working knowledge of Windows Server;
- Working knowledge of core infrastructure services such as Active Directory, Group Policy, DNS, DHCP, TCP/IP and VLANs;
- Practical administration experience with Veeam Backup & Replication, including job monitoring, troubleshooting and restore testing;
- Good level of technical English (written and spoken.
Preferred Experience
- Experience with Microsoft Azure services or hybrid infrastructure environments;
- Experience with VMware vSphere or Microsoft Hyper-V;
- Experience with Power Shell scripting and operational automation.
- Proactivity to take initiatives and flexibility to manage multiple priorities;
- Can-do attitude and hands on approach;
- Troubleshooting and Problem-solving;
- Ability to manage priorities and follow through to resolution;
- Clear communication with technical and non-technical stakeholders;
- Team oriented attitude and internal customer focus;
- Confidentiality and integrity.
Compensation Package
Buoni pasto, laptop
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IT Infrastructure SpecialistPosition Summary
The IT Infrastructure Specialist will join the Group IT team and help operate, maintain and continuously improve workplace and infrastructure services across multiple countries. The role combines hands-on administration, second-level support, backup operations, endpoint management and Microsoft cloud platform management.
KEY RESPONSIBILITIESInfrastructure Operations and User Support
- Provide technical support for Windows 10/11 endpoints and Windows Server environments;
- Administer user devices, standard configurations, software deployment and device lifecycle activities;
- Manage incidents and service requests through the company ticketing process, ensuring clear ownership, prioritization and timely resolution;
- Maintain accurate operating procedures, configuration records, inventories and knowledge articles.
Microsoft 365, Intune and Entra Administration
- Administer Microsoft 365 services, including Exchange Online, Teams, Share Point Online and One Drive for Business;
- Manage Microsoft Intune for endpoint enrollment, configuration profiles, application distribution, update rings and compliance monitoring;
- Administer Microsoft Entra ID, including users, groups, licenses, enterprise applications and identity lifecycle activities;
- Support Microsoft 365 service adoption, standardization and operational improvements.
Backup and Recovery
- Operate and maintain Veeam Backup & Replication environments for virtual machines, servers and Microsoft 365 workloads, where applicable;
- Monitor backup jobs, investigate failures and ensure issues are resolved within agreed operational targets;
- Execute and document regular restore tests for files, systems and workloads;
- Maintain backup schedules, retention settings, repositories, capacity information and recovery documentation;
- Contribute to infrastructure continuity and recovery exercises with evidence-based reporting of results and remediation actions.
Infrastructure Improvement and Projects
- Participate in infrastructure modernization, standardization, migration and rollout projects;
- Support server, virtualization, storage, workplace and collaboration platform upgrades;
- Contribute to technical evaluations, implementation plans, testing, deployment and handover to operations;
- Identify repetitive operational activities and propose automation or process improvements.
PROFESSIONAL EXPERIENCE AND QUALIFICATIONSRequired Experience / Skills
- Diploma or degree in Computer Science, Information Technology or equivalent professional experience;
- More than 5 years of hands-on experience in IT infrastructure operations, systems administration or advanced workplace support;
- Strong working knowledge of Microsoft 365 administration, particularly Exchange Online, Teams, Share Point Online and One Drive;
- Practical experience with Microsoft Intune and Microsoft Entra ID;
- Strong knowledge of Windows 10/11 and good working knowledge of Windows Server;
- Working knowledge of core infrastructure services such as Active Directory, Group Policy, DNS, DHCP, TCP/IP and VLANs;
- Practical administration experience with Veeam Backup & Replication, including job monitoring, troubleshooting and restore testing;
- Good level of technical English (written and spoken.
Preferred Experience
- Experience with Microsoft Azure services or hybrid infrastructure environments;
- Experience with VMware vSphere or Microsoft Hyper-V;
- Experience with Power Shell scripting and operational automation.
- Proactivity to take initiatives and flexibility to manage multiple priorities;
- Can-do attitude and hands on approach;
- Troubleshooting and Problem-solving;
- Ability to manage priorities and follow through to resolution;
- Clear communication with technical and non-technical stakeholders;
- Team oriented attitude and internal customer focus;
- Confidentiality and integrity.
Compensation Package
Buoni pasto, laptop
#J-18808-Ljbffr