ERP Management Analyst
pAmentum is seeking an experienced Maintenance Data Systems Analyst to support our customer, the Forward Deployed Regional Maintenance Center (FDRMC), in Naples, Italy. This role plays a critical part in ensuring the effective management of MDS and related applications. The specialist will oversee the implementation, monitoring, training, and problem resolution of MDS tools while supporting various systems essential to FDRMC’s mission success. If you have a passion for data systems, training, and customer service in a dynamic international environment, this opportunity is for you. /p h3Essential Responsibilities: /h3 ul liServe as the primary authority in MDS management, ensuring compliance with the latest business processes and procedures. /li liProvide hands‑on training, knowledge sharing, and support for MDS applications, including Maritime Systems Environment (MSE), Maintenance Figure of Merit (MFOM), Strategic Planning of Execution: Assessment and Risk (SPEAR), Service Now, and other mission‑critical databases. /li liDeploy, maintain, and oversee the lifecycle of MDS applications, ensuring seamless implementation and sunsetting as needed. /li liManage time and attendance applications and ensure efficient file management practices. /li liRespond promptly to user inquiries, provide daily correspondence with application users and managers, and initiate trouble tickets for escalated issues. /li liOversee user management for all MDS applications, ensuring accurate access and permissions.
/li liCreate and maintain reports, metrics, and other deliverables using Microsoft Office tools to ensure leadership has a clear view of manning and operational performance. /li liProactively identify areas for improvement in business processes, ensuring alignment with mission objectives. /li liundefined /li /ul br/ h3Minimum Requirements: /h3 ul liProficiency in Microsoft Office Suite, including Excel, Word, and PowerPoint. /li liStrong understanding of MDS applications and databases, such as MSE, MFOM, Spear, Service Now, and Navy Maintenance Database (NMD). /li liProven ability to manage user access, troubleshoot issues, and provide effective training for system users. /li liExceptional communication skills to facilitate daily correspondence with users and managers. /li liAbility to manage metrics, reporting, and documentation with high attention to detail.undefined /li /ul br/ h3Preferred Qualifications (not required): /h3 ul liPrevious experience supporting FDRMC or similar ship maintenance and repair organizations. /li liFamiliarity with time and attendance systems and file management practices. /li liKnowledge of change management principles and experience with application lifecycle management. /li liExperience working in an international environment or for a multinational organization. /li liProficiency in Service Now and other ticketing or IT service management tools. /li /ul h3Compensation Details: /h3 p$80,000 - 92,000 /p #J-18808-Ljbffr
/li liCreate and maintain reports, metrics, and other deliverables using Microsoft Office tools to ensure leadership has a clear view of manning and operational performance. /li liProactively identify areas for improvement in business processes, ensuring alignment with mission objectives. /li liundefined /li /ul br/ h3Minimum Requirements: /h3 ul liProficiency in Microsoft Office Suite, including Excel, Word, and PowerPoint. /li liStrong understanding of MDS applications and databases, such as MSE, MFOM, Spear, Service Now, and Navy Maintenance Database (NMD). /li liProven ability to manage user access, troubleshoot issues, and provide effective training for system users. /li liExceptional communication skills to facilitate daily correspondence with users and managers. /li liAbility to manage metrics, reporting, and documentation with high attention to detail.undefined /li /ul br/ h3Preferred Qualifications (not required): /h3 ul liPrevious experience supporting FDRMC or similar ship maintenance and repair organizations. /li liFamiliarity with time and attendance systems and file management practices. /li liKnowledge of change management principles and experience with application lifecycle management. /li liExperience working in an international environment or for a multinational organization. /li liProficiency in Service Now and other ticketing or IT service management tools. /li /ul h3Compensation Details: /h3 p$80,000 - 92,000 /p #J-18808-Ljbffr