Customer Experience & Innovation Lead

Pubblicato il 14-11-2026 · Publicis Sapient · Milano

Publicis Sapient is seeking a Manager in Customer Experience & Innovation Consulting to shape and deliver customer-centric strategies that drive growth and innovation. You will lead cross-functional teams across design, business, and technology to align customer needs with digital solutions.Role requires strong experience in CX strategy, journey mapping, and data-driven decision making, with a focus on executive engagement and change management.
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