Software Installation Engineer
pJoin us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. /ppOur inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions. /ph3Executes the installation of a technical discipline at the installation site.
Software Installation
Engineer (m/f/d) /h3pLocation: Milan area, Italy /ppTravel requirement: approximately 50% to 75%, primarily within Italy, with occasional travel across EMEA and Africa /ppDo you want to help create the future of healthcare? /ppWe are looking for a Software Installation Engineer to join our software installation team in Northern Italy. Ideally based within easy reach of Milan, you will contribute to the installation and upgrade of oncology information systems and associated IT infrastructure at customer sites. /ppThis opportunity may suit someone beginning their career in a high-tech cancer care environment, as well as an experienced professional looking to further develop their software installation and field service expertise. /ppFollowing comprehensive product and technical training, you will perform both on-site and remote assignments. You will work independently while having access to an experienced support network whenever technical advice or guidance is required. /ph3Your tasks and responsibilities: /h3ulliPerform remote and on-site software installation, upgrade and configuration activities for customer systems. /liliInstall, test and hand over oncology information systems and associated IT equipment. /liliConduct database tests, clinical database upgrades and application deployments for radiotherapy departments, including ARIA and Eclipse environments.
/liliUpdate software licenses and configure the required applications. /liliInstall complete IT infrastructure when required, including servers, server racks, power supplies, network switches, consoles, workstations and backup systems. /liliPrepare customer sites by supporting Active Directory and network configuration activities, either remotely or on site. /liliWork with customers to plan and execute technically complex clinical database upgrades. /liliPerform acceptance testing and support customers through the agreed clinical go-live. /liliTroubleshoot technical issues independently and involve the appropriate support teams when additional expertise is needed. /liliAdapt technical activities and priorities in response to unexpected events while protecting project deadlines and customer commitments. /liliComplete the required administrative activities, including time records, work orders, online training, technical reading, documentation updates, technical data maintenance and travel arrangements. /liliTravel primarily within Italy and, when required, to other locations across EMEA and Africa. /liliCarry out assignments that typically last between one and five days. /li /ulh3Your qualifications and experience /h3ulliYou hold a degree in Computer Science, Information Technology or a comparable field, or possess equivalent relevant professional experience. /liliYou have practical knowledge of Intel-based computer architecture.
/liliYou have strong knowledge of Microsoft Windows operating systems and Windows Server environments. /liliYou understand relational database management systems and SQL tools, particularly in connection with Microsoft SQL Server. /liliYou have solid knowledge of IT networking. /liliYou are comfortable working hands-on with IT hardware, including mounting servers, network switches and backup systems in racks. /liliYou can install systems from the ground up and replace standard computer components, such as hard drives and video cards. /liliYou are fluent in Italian and English. /liliYou are available to travel approximately 50% to 75% of your working time, primarily within Italy and occasionally across EMEA and Africa. /li /ulh3Preferred qualifications /h3ulliPrevious experience in software installation, field service or another customer-facing IT role. /liliKnowledge of VMware vSphere virtualization environments and their administration and management tools. /liliKnowledge of Citrix environment installation, configuration and management. /liliProficiency in Italian and English. /li /ulh3Your attributes and skills /h3ulliYou work independently, take ownership of your assignments and apply a structured approach to problem-solving. /liliYou are comfortable managing changing priorities and switching between remote and on-site activities. /liliYou remain composed and solution-oriented when handling complex technical issues or time-sensitive customer situations. /liliYou can work effectively towards demanding deadlines, including deadlines linked to clinical go-live activities. /liliYou communicate clearly with customers and colleagues and provide a high standard of service. /liliYou collaborate effectively with remote support teams and field-based colleagues. /liliYou are flexible, hands-on and willing to contribute to both technical and practical installation activities. /liliYou /li /ul
Software Installation
Engineer (m/f/d) /h3pLocation: Milan area, Italy /ppTravel requirement: approximately 50% to 75%, primarily within Italy, with occasional travel across EMEA and Africa /ppDo you want to help create the future of healthcare? /ppWe are looking for a Software Installation Engineer to join our software installation team in Northern Italy. Ideally based within easy reach of Milan, you will contribute to the installation and upgrade of oncology information systems and associated IT infrastructure at customer sites. /ppThis opportunity may suit someone beginning their career in a high-tech cancer care environment, as well as an experienced professional looking to further develop their software installation and field service expertise. /ppFollowing comprehensive product and technical training, you will perform both on-site and remote assignments. You will work independently while having access to an experienced support network whenever technical advice or guidance is required. /ph3Your tasks and responsibilities: /h3ulliPerform remote and on-site software installation, upgrade and configuration activities for customer systems. /liliInstall, test and hand over oncology information systems and associated IT equipment. /liliConduct database tests, clinical database upgrades and application deployments for radiotherapy departments, including ARIA and Eclipse environments.
/liliUpdate software licenses and configure the required applications. /liliInstall complete IT infrastructure when required, including servers, server racks, power supplies, network switches, consoles, workstations and backup systems. /liliPrepare customer sites by supporting Active Directory and network configuration activities, either remotely or on site. /liliWork with customers to plan and execute technically complex clinical database upgrades. /liliPerform acceptance testing and support customers through the agreed clinical go-live. /liliTroubleshoot technical issues independently and involve the appropriate support teams when additional expertise is needed. /liliAdapt technical activities and priorities in response to unexpected events while protecting project deadlines and customer commitments. /liliComplete the required administrative activities, including time records, work orders, online training, technical reading, documentation updates, technical data maintenance and travel arrangements. /liliTravel primarily within Italy and, when required, to other locations across EMEA and Africa. /liliCarry out assignments that typically last between one and five days. /li /ulh3Your qualifications and experience /h3ulliYou hold a degree in Computer Science, Information Technology or a comparable field, or possess equivalent relevant professional experience. /liliYou have practical knowledge of Intel-based computer architecture.
/liliYou have strong knowledge of Microsoft Windows operating systems and Windows Server environments. /liliYou understand relational database management systems and SQL tools, particularly in connection with Microsoft SQL Server. /liliYou have solid knowledge of IT networking. /liliYou are comfortable working hands-on with IT hardware, including mounting servers, network switches and backup systems in racks. /liliYou can install systems from the ground up and replace standard computer components, such as hard drives and video cards. /liliYou are fluent in Italian and English. /liliYou are available to travel approximately 50% to 75% of your working time, primarily within Italy and occasionally across EMEA and Africa. /li /ulh3Preferred qualifications /h3ulliPrevious experience in software installation, field service or another customer-facing IT role. /liliKnowledge of VMware vSphere virtualization environments and their administration and management tools. /liliKnowledge of Citrix environment installation, configuration and management. /liliProficiency in Italian and English. /li /ulh3Your attributes and skills /h3ulliYou work independently, take ownership of your assignments and apply a structured approach to problem-solving. /liliYou are comfortable managing changing priorities and switching between remote and on-site activities. /liliYou remain composed and solution-oriented when handling complex technical issues or time-sensitive customer situations. /liliYou can work effectively towards demanding deadlines, including deadlines linked to clinical go-live activities. /liliYou communicate clearly with customers and colleagues and provide a high standard of service. /liliYou collaborate effectively with remote support teams and field-based colleagues. /liliYou are flexible, hands-on and willing to contribute to both technical and practical installation activities. /liliYou /li /ul