OTC Specialist
Overview
In Haier Europe, you will manage the end-to-end order-to-cash process for a cluster of customers, ensuring smooth order entry, delivery, and billing flow. You will coordinate master data, logistics, claims, and flow analysis while collaborating with cross-functional teams to drive regional growth. This role combines hands-on process management with data-driven insights to support a fast-paced, innovative, ecosystem-driven environment. You will work closely with stakeholders to improve efficiency and customer satisfaction.
Retribuzione / Benefits
- Meal tickets
- Lavoro da remoto
Responsabilità
- End-to-end customer management from order entry to delivery
- Manage order flow and sales condition entries/updates
- Maintain customer master data
- Coordinate logistics activities including Direct Deliveries and Booking slot Management
- Handle claims and credit/debit note workflow
- Conduct flow analysis and manage related projects
Requisiti fondamentali
- 3–5 years in a similar role
- Fluent Italian; good English
- Bachelor in Economics or similar
- Strong SAP knowledge
- Excel, Word, PowerPoint proficiency
- Experience with BI and reporting systems
- Fast-paced, collaborative team player
- Team player
- Adaptable to fast-changing environment
- Proactive communication
- Microsoft Excel
- Microsoft Word
- PowerPoint
In Haier Europe, you will manage the end-to-end order-to-cash process for a cluster of customers, ensuring smooth order entry, delivery, and billing flow. You will coordinate master data, logistics, claims, and flow analysis while collaborating with cross-functional teams to drive regional growth. This role combines hands-on process management with data-driven insights to support a fast-paced, innovative, ecosystem-driven environment. You will work closely with stakeholders to improve efficiency and customer satisfaction.
Retribuzione / Benefits
- Meal tickets
- Lavoro da remoto
Responsabilità
- End-to-end customer management from order entry to delivery
- Manage order flow and sales condition entries/updates
- Maintain customer master data
- Coordinate logistics activities including Direct Deliveries and Booking slot Management
- Handle claims and credit/debit note workflow
- Conduct flow analysis and manage related projects
Requisiti fondamentali
- 3–5 years in a similar role
- Fluent Italian; good English
- Bachelor in Economics or similar
- Strong SAP knowledge
- Excel, Word, PowerPoint proficiency
- Experience with BI and reporting systems
- Fast-paced, collaborative team player
- Team player
- Adaptable to fast-changing environment
- Proactive communication
- Microsoft Excel
- Microsoft Word
- PowerPoint