Service Supply Chain Management
Overview
In this role you will manage end-to-end logistics and repair activities for warranty and after-sales periods, ensuring timely interventions and optimal spare parts stock. You’ll coordinate with factories and suppliers to monitor repair contracts and gather failure data, supporting data-driven improvements. The position blends administrative and strategic tasks in a fast-paced environment, based in Genoa. You will work closely with cross-functional teams to uphold service levels and drive efficient repair processes.
Retribuzione / Benefits
- Hybrid work arrangement
- Competitive gross annual salary (33,000–38,000)
- Equal opportunity employer
Responsabilità
- Coordinate start-to-finish logistics and spares activities for warranty and after-sales periods per SLAs
- Define and optimize spare parts stock to meet repair and replenishment targets
- Interface technically and logistically with factories for repair processes
- Manage and monitor repair contracts with suppliers
- Collect and aggregate failure data during warranty and after-sales phases
- Issue repair reporting and analytics
Requisiti fondamentali
- Technical background
- 3–5 years of logistic experience (plus)
- Budgeting & cost controlling
- Knowledge of ERP (SAP), CRM (MAXIMO) and Configuration Management tools
- Logistic and warehouse management
- Planning
- Statistical analysis and data management
- Fluent Italian and English
- self-motivated
- enthusiastic
- adaptable to a fast-paced environment
- SAP
- MAXIMO
- ERP and CRM integration
In this role you will manage end-to-end logistics and repair activities for warranty and after-sales periods, ensuring timely interventions and optimal spare parts stock. You’ll coordinate with factories and suppliers to monitor repair contracts and gather failure data, supporting data-driven improvements. The position blends administrative and strategic tasks in a fast-paced environment, based in Genoa. You will work closely with cross-functional teams to uphold service levels and drive efficient repair processes.
Retribuzione / Benefits
- Hybrid work arrangement
- Competitive gross annual salary (33,000–38,000)
- Equal opportunity employer
Responsabilità
- Coordinate start-to-finish logistics and spares activities for warranty and after-sales periods per SLAs
- Define and optimize spare parts stock to meet repair and replenishment targets
- Interface technically and logistically with factories for repair processes
- Manage and monitor repair contracts with suppliers
- Collect and aggregate failure data during warranty and after-sales phases
- Issue repair reporting and analytics
Requisiti fondamentali
- Technical background
- 3–5 years of logistic experience (plus)
- Budgeting & cost controlling
- Knowledge of ERP (SAP), CRM (MAXIMO) and Configuration Management tools
- Logistic and warehouse management
- Planning
- Statistical analysis and data management
- Fluent Italian and English
- self-motivated
- enthusiastic
- adaptable to a fast-paced environment
- SAP
- MAXIMO
- ERP and CRM integration