Front Office Shift Leader
Job Category Rooms & Guest Services Operations Schedule Tempo pieno Located Remotely? Position Type Non-Management Pay Range: EUR 32000 annual salary Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Secure payment prior to issuing room key, verify/adjust billing. Process all payment types, vouchers, paid-outs, and charges. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Assist management in training, evaluating, counseling, motivating and coaching employees; support team to reach common goals; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; Speak using clear and professional language; answer telephones using appropriate etiquette. Enter and locate information using computers/POS systems. Perform other reasonable job duties as requested by Supervisors.
Education:
High school diploma or G.
Related Work
Experience:
At least 1 year of related work experience. Supervisory
Experience:
At least 1 year of supervisory experience. License or Certification:
None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.
Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. #
Education:
High school diploma or G.
Related Work
Experience:
At least 1 year of related work experience. Supervisory
Experience:
At least 1 year of supervisory experience. License or Certification:
None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.
Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. #