IT Factory Performance Engineer
bOverview /b pIn this role you will translate IT delivery data into actionable insights to accelerate decision-making and speed. You’ll work within the IT Factory to govern delivery, define KPIs, and steward GenAI pilots across complex tech layers. The position focuses on turning data into dashboards, trends, and risks that inform cross-functional choices with suppliers and internal teams. You will contribute to measurable value through GenAI-enabled improvements in analysis, development, testing, and knowledge management. This is a chance to shape data-driven delivery at Costa’s Genoa IT factory and partner ecosystem. /p bRetribuzione / Benefits /bullidaily meal vouchers /liliexclusive discounts /lili platform /lilifree medical insurance /liliwelfare benefits for family /liligrowth and development programs /li /ul bResponsabilità /bulliCreate dashboards and scorecards to track predictability, lead time, quality, cost, capacity, and supplier performance. /liliDefine shared KPIs, baselines, and data-quality rules with factory leads and suppliers. /liliIdentify and prioritize GenAI use cases across the software development lifecycle and measure their value. /liliDesign prompts, templates, and reusable agents; coordinate pilots with teams and vendors.
/liliDocument KPI logic, data sources, use cases, and decisions; prepare management reporting. /li /ul bRequisiti fondamentali /bulli3–5 years of experience in IT delivery analysis, PMO, performance management, data analysis, or related roles. /liliStrong analytical mindset with ability to translate data into executive-level recommendations. /liliProficiency with reporting/collaboration tools (Excel, Power BI, Jira, Azure DevOps, ServiceNow, SharePoint or equivalents). /liliSolid understanding of SDLC, delivery governance, testing, and multi-vendor operating models. /liliWorking knowledge of modern application stack (Java/Spring, REST, SQL, cloud, CI/CD, automated testing). /liliExperience with external technology suppliers in a multi-vendor environment (advantage). /liliGenuine interest in GenAI applied to software engineering and knowledge management. /liliExcellent written/spoken English and Italian; strong collaboration across stakeholders. /li /ulullianalytical thinking /lilistakeholder collaboration /lilipragmatic, service-oriented attitude /liliJava /liliSpring Boot /liliREST APIs /li /ul
/liliDocument KPI logic, data sources, use cases, and decisions; prepare management reporting. /li /ul bRequisiti fondamentali /bulli3–5 years of experience in IT delivery analysis, PMO, performance management, data analysis, or related roles. /liliStrong analytical mindset with ability to translate data into executive-level recommendations. /liliProficiency with reporting/collaboration tools (Excel, Power BI, Jira, Azure DevOps, ServiceNow, SharePoint or equivalents). /liliSolid understanding of SDLC, delivery governance, testing, and multi-vendor operating models. /liliWorking knowledge of modern application stack (Java/Spring, REST, SQL, cloud, CI/CD, automated testing). /liliExperience with external technology suppliers in a multi-vendor environment (advantage). /liliGenuine interest in GenAI applied to software engineering and knowledge management. /liliExcellent written/spoken English and Italian; strong collaboration across stakeholders. /li /ulullianalytical thinking /lilistakeholder collaboration /lilipragmatic, service-oriented attitude /liliJava /liliSpring Boot /liliREST APIs /li /ul