Receptionist...
Purpose Provides friendly, professional front desk service to all guests, handling check-ins, check-outs, and requests under the guidance of senior reception team members. Key Responsibilities Check in and check out guests warmly and accurately Handle reservations, phone calls, and email enquiries Process payments and manage basic billing queries Provide guests with information about the property and local area Communicate guest requests and preferences to relevant departments Maintain the front desk area to Agora standards