Delivery Manager - Partner Integration & Implementation
bOverview /b pIn this role you will oversee the full implementation lifecycle for partner integrations, from scoping to go-live and beyond. You will coordinate across Product, Engineering and Go-to-Market to align on scope and priorities, while ensuring high-quality delivery. You’ll troubleshoot real-time issues and guide partners through APIs and payment processes, leveraging AI tools to accelerate delivery. Your work will feed back into Klarna’s product and integration frameworks to improve the partner experience and ecosystem. This is a hands-on, impact-driven role at scale in fintech payments. /p bResponsabilità /bulliManage multiple concurrent partner implementations from scoping to go-live /liliTroubleshoot real-time technical issues and guide partners through APIs and payment processing /liliUse AI tools to accelerate delivery and advocate their use across the team /liliCollaborate with Product,
Engineering and Go-to-Market to define integration scope and set priorities /liliEnsure implementations meet Klarna's quality bar /liliProvide feedback from partner systems and payments ecosystem to improve products and integration frameworks /li /ul bRequisiti fondamentali /bulli3+ years in technical program or delivery management, partner-led implementations, or complex integration delivery in payments/fintech /liliStrong understanding of integrations, APIs, and system architectures; able to troubleshoot independently /liliExperience with using AI tools and promoting their adoption for faster/different delivery /liliAbility to communicate technical concepts to both engineering and partner stakeholders /liliFamiliarity with e-commerce platforms, shop systems or payment solutions /liliProactive, solution-oriented approach and ability to drive priorities /liliWorking proficiency in Italian /li /ulullianalytical mindset /lilicross-functional collaboration /liliclear and proactive communication /liliAPIs /lilipayments integrations /lilisystem architectures /li /ul
Engineering and Go-to-Market to define integration scope and set priorities /liliEnsure implementations meet Klarna's quality bar /liliProvide feedback from partner systems and payments ecosystem to improve products and integration frameworks /li /ul bRequisiti fondamentali /bulli3+ years in technical program or delivery management, partner-led implementations, or complex integration delivery in payments/fintech /liliStrong understanding of integrations, APIs, and system architectures; able to troubleshoot independently /liliExperience with using AI tools and promoting their adoption for faster/different delivery /liliAbility to communicate technical concepts to both engineering and partner stakeholders /liliFamiliarity with e-commerce platforms, shop systems or payment solutions /liliProactive, solution-oriented approach and ability to drive priorities /liliWorking proficiency in Italian /li /ulullianalytical mindset /lilicross-functional collaboration /liliclear and proactive communication /liliAPIs /lilipayments integrations /lilisystem architectures /li /ul