Front Desk Specialist: VIP Guest Welcome & Upsell Expert

20 set - Milano
Attività alberghiera

A global hospitality company is seeking an individual to manage the front desk operations at their Milan location. Responsibilities include personalizing guest experiences, maintaining profiles, ensuring accurate billing, and maximizing sales through upselling. Candidates should have a degree in Tourism or hotel management, at least one year of relevant experience, and proficiency in Italian and English. This role is crucial in delivering exceptional customer service and creating memorable stays for guests.
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