Overview
In this role you support the segment sales effort (e.g., group, transient, association, corporate) and help execute the segment strategy to meet revenue and guest/employee satisfaction goals.
You will conduct day-to-day sales activities, build long-term customer relationships, and pursue personal booking targets.
You'll work with the DOS and cross-functional teams to drive revenue and contribute to property success in a luxury hotel context.
Responsabilità
Support development and implementation of segment sales strategy and promotions
Contribute to sales plan addressing revenue, customers and market for the segment
Attend customer events and sales missions to build relationships and close business
Participate in sales calls to acquire new business and close deals
Execute operational tasks of booked business (proposals, contracts, correspondence)

Analyze market information using sales systems and support projections
Monitor guest satisfaction results and identify improvement areas
Promote exceptional customer service and align with brand standards
Collaborate with cross-property channels and internal teams to meet property needs
Assist in managing catering space releases to maximize revenue
Assist Revenue Management with six-period projections
Requisiti fondamentali
2-year degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years in sales/marketing or related area
OR 4-year bachelor's degree in the same fields; 1 year in sales/marketing or related area
customer service orientation
collaboration
communication
sales systems
proposal writing
contract generation

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