Guest Experience Lead – Luxury Hotel (12‑Month Maternity)

23 set - Firenze
Hotel Domani

Four Seasons Hotel Firenze seeks a passionate Guest Experience Manager to lead the Guest Experience Team and craft personalized, memorable stays for guests. This full-time maternity cover role requires excellence in service, collaboration across departments, and a luxury hospitality mindset.

Key duties include coordinating VIP experiences, maintaining guest profiles, and driving service standards to ensure flawless guest satisfaction.

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