House Manager/Major Domo - Tuscany, IT

28 set - Italia
British American Household Staffing

Overview

Seeking a superb, highly motivated Property Manager for a stunning, privately owned estate in Tuscany. The owners are looking for 6* service and standards, and this role will be about ensuring extremely high expectations are met, and that the household operates smoothly and cohesively. Ultimately, you will be creating a world class private home and experience for all those that visit the estate.

Please note that separate, pet-friendly, 2-bedroom accommodation is provided.

Responsibilities

This person will be heading up a team of people but must still have a hands-on approach. Responsibilities will include (but are not limited to):
- Ensuring the smooth running of the household and servicing of principals and guests
- Supervising the Household Staff who service the various locations and buildings on the estate, including recruitment, training, payroll management, performance reviews and schedules
- Managing the estate including household staff, family and guests, contractors, visiting schedules, budgets, and payments
- Engaging and overseeing outside contractors,



service providers, and suppliers
- Development and maintenance of Service Operating Procedures, policies, and household manuals, for the effective running of the buildings on the estate
- Financial management, budget administration, and purchasing for the estate, as well as financial administration for the household
- Planning and scheduling the regular and routine maintenance and repairs of the property on the estate, as well as overseeing household projects as required
- Oversee security and communication systems for the property
- Regular interaction with principals to maintain direct communication and compliance with their needs
- Organisation of guest itineraries, including transport arrangements, booking restaurants and activities and managing schedules, arrivals and departures
- Ensuring world class service of meals and refreshments for family and guests
- Regulatory compliance of house (

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