Luxury Front Desk & Guest Relations Manager

29 set - Milano
Royal Caribbean Group

Celebrity Cruises seeks a Front Desk Manager to lead the Guest Relations team aboard and ensure premium service delivery that is seamless, personalized, and memorable. The role acts as the liaison between Front Desk and all ship departments to anticipate and meet guest expectations with exemplary communication and leadership.

The candidate will own Front Desk performance, drive training and development, and uphold standards across all guest interactions while managing financial and operational

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