Bilingual Customer Resolution Specialist (IT/EN)

30 set - Buccinasco
UPS

UPS is seeking a Customer Resolution Agent in Vimodrone (MI) to deliver excellent support to Italian and international customers.
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You will manage inquiries, complaints, and service requests, taking ownership of each case and coordinating with stakeholders to ensure timely resolution. xysqume

The role emphasizes operational excellence, continuous improvement, and a dynamic, international work environment.
Strong Italian and English skills and customer-focused mindset are essential, with hybrid working

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