Job Description

Are you passionate about the automotive industry? Do you enjoy solving technical challenges and supporting customers in a dynamic environment? MSX has the opportunity for you!

MSX is looking for a motivated and enthusiastic Technical Diagnostic Agent to join our team.

In this role you will provide first-line technical support to the dealer network, helping resolve vehicle-related technical issues and ensuring excellent service levels.

Your key responsibilities will include:

- Providing technical support to dealers via phone and ticketing systems
- Diagnosing and troubleshooting vehicle-related technical issues
- Escalating complex cases when necessary and ensuring timely follow-up
- Collaborating with internal technical teams and stakeholders
- Supporting dealers in identifying effective solutions and best practices
- Maintaining high-quality service standards and customer satisfaction
- Participating in technical training and continuous learning activities

Automotive Technical Diagnostic Agent

Stewarding Manager

Direttore/Direttrice a Bologna

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Farmacista a Trieste

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