Facility Coordinator/Specialist

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h3OVERALL MISSION /h3 /brpThe Facility Coordinator/Specialist (FC) is responsible for maintaining all systems in the stores for Hermès Italy and Greece, external warehouses and headquarters, and monitoring and managing the internal and external conditions of the buildings in line with the maison standards of excellence. This implies coordinating the store staff and service providers, while adhering to company internal control procedures. /p /brh3Key Responsibilities /h3 /brh31. Ordinary maintenance of buildings and systems /h3 /brul /brliSupervise the planning of maintenance activities; /li /brliControl the timing, costs and quality of ordinary maintenance; /li /brliCoordinate and control external suppliers; /li /brliAnalyze and assess suppliers’ quotations; /li /brliSupport tender processes where needed; /li /brliEnsure the administration of the budget assigned to each store regarding facility management. /li /brliEnsure routine maintenance interventions of the stores, external warehouses and headquarters based on a scheduled calendar, through the coordination of the store staff responsible for facility management; /li /brliEnsure the proper functioning of technical systems (HVAC, electrical, plumbing, smoke detection, automatic fire extinguishing, security, CCTV systems…); /li /brliConduct regular yearly inspections at all stores to ensure the decor and functionality of the properties, in compliance with corporate guidelines and assigned budgets, drafting a five-year plan of ordinary maintenance related to the maintenance of walls, horizontal surfaces, and furnishing elements; /li /brliAnimate and develop the community of facility ambassadors in store; /li /brliManage autonomously operational emergencies connected with facility management. /li /br /ul /brh32. General Services /h3 /brul /brliEnsure relations with security and cleaning companies to guarantee the quality and efficiency of the service provided; /li /brliEnsure the analysis and review of maintenance and service contracts with periodic deadlines, identifying and evaluating potential new maintenance providers and service suppliers for the headquarter and stores; /li /brliEnsure the administration of the budget assigned to each store regarding expenses for cleaning services (curtains, carpet, mosaic,



windows…). /li /br /ul /brh33. Extraordinary maintenance /h3 /brul /brliEnsure extraordinary maintenance interventions based on the issues reported by the store, identifying the most effective solutions in terms of timing and quality of execution, verifying that they are carried out according to high predefined quality standards while respecting the agreed cost estimations; /li /brliEnsure corrective interventions on systems, structures, and furnishings following extraordinary events, natural disasters, faults, malfunctions, and service disruptions, ensuring the activation and coordination of suppliers to carry out the remedial interventions; /li /brliLiase with the Store Manager and the Retail team to agree on extraordinary interventions. /li /br /ul /brh34. Other activities /h3 /brul /brliConstantly seek solutions that foster continuous improvement and issue prevention or anticipation in facility management; /li /brliIntegrate sustainability in facility management through energy consumption optimization, waste reduction and sustainable procurement prioritization; /li /brliRegularly assess suppliers’ performance through quality reports and ensure constant and consistent feedback to external providers; /li /brliCoordinate Group projects at subsidiary level to improve the efficiency and effectiveness of facility management; /li /brliCollaborate with the safety consultant for interventions related to the safety of the store and offices. /li /brliSupport the Internal Control department providing the required documentation and arranging any extraordinary maintenance intervention for the resolution of open audit points; /li /brliEnsure support in case of inspections from internal or external stakeholders (e.g. insurance etc.); /li /brliSponsor cutting-hedge solutions and is constantly updated about emerging trends in the facility field.



/li /br /ul /brh3Profile /h3 /brul /brli3+ years of experience in facility management; /li /brliTechnical degree (preferred); /li /brliExperience in luxury retail (preferred); /li /brliOrganized, precise and deadline-oriented. Rigorous, reliable and pragmatic. Service-minded and performance-driven; /li /brliOverall cost and market value knowledge for various facility activities; /li /brliGood working knowledge of MS Word, Excel, and PowerPoint; /li /brliStrong stakeholder management; ability to influence without authority and to collaborate across functions; /li /brliExcellent written and verbal communication skills; language requirements: Italian, fluent English, French is a plus (not mandatory); /li /brliFrequent travel required. /li /br /ul /brh3What we offer /h3 /brul /brliContract Type: Permanent /li /brliWorking Hours: Full-time /li /brliApplicable Collective Bargaining Agreement: CCNL Commercio /li /brliIndicative Starting Gross Annual Salary: € 35.000, determined according to objective and gender-neutral criteria. /li /brliBenefits: €10 meal voucher per working day, in addition to statutory and collective bargaining benefits. Employees may also be eligible for supplementary benefits and wellbeing programs in accordance with Company policies. /li /br /ul /brpbThe final compensation package will be determined based on objective criteria such as professional experience, role responsibilities and required competencies. /b /p /brpHermès engages positive and passionate people who own the following requirements: /p /brul /brliExcellent interpersonal and communication skills, with a customer service orientation; /li /brliTeam player mentality to build meaningful relationships and ability to work autonomously; /li /brliAvailability, flexibility and dynamism to function in a high-pace environment; /li /brliDetermined to be part of a people centric retail project, for which is required vocation for human values, passion and a strong aesthetic sense. /li /br /ul /brpIn Hermès diversity of experience and perspectives create a better work environment, we value, ensure and believe in gender equality, welcoming individuals of all backgrounds. Join the human adventure of Hermès. /p #J-18808-Ljbffr

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/84hqa4