WORKFORCE OPERATIONS ADMINISTRATOR

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h3ARIZONA DEPARTMENT OF CORRECTIONS /h3 h3REHABILITATION REENTRY /h3 pOur mission is to enhance public safety across Arizona through modern, effective correctional practices and meaningful engagements. The Arizona Department of Corrections, Rehabilitation and Reentry (ADCRR) is committed to creating a safe, secure, and humane correctional system. With public safety top of mind, ADCRR and its more than 8,000 officers and professional staff are driven by a heart for public service and a commitment to deliver perfect effort each day. ADCRR is redefining itself as an agency whose daily work centers on transparency, accountability, and fairness. /p h3WORKFORCE OPERATIONS ADMINISTRATOR (BUSINESS OPERATIONS ADMINISTRATOR) /h3 h3Address /h3 pArizona Correctional Industries (ACI)br/4441 East McDowell Roadbr/Phoenix, Arizona 85034br/ /p h3Salary: $100,000.00 /h3 h3Grade: 26 /h3 h3Closing Date: 10/7/2026 /h3 pDo you have at least 5 years of progressive experience in operations management, industrial enterprise, or correctional workforce programs? Do you have experience in correctional operations, offender workforce development, and enterprise-level manufacturing or service environment? Start the next step in your Business Operations career. The Arizona Department of Corrections, Rehabilitation Reentry (ADCRR) is seeking an experienced business operations manager to assume the Workforce Operations Administrator position. This position drives the strategic direction, operational oversight, and workforce development initiatives for ACI's inmate employment and business programs across the state. Plays a key part in advancing ACI's mission to reduce recidivism through real-world job skills training, while maintaining profitable and secure business operations, and cultivating public-private partnerships that enhance inmate reentry outcomes and support Arizona's economy. /p h3Operational Oversight: /h3 ul liLeads daily operations across multiple ACI business units, including manufacturing, agricultural, service-based, and private-sector joint ventures within state correctional institutions /li liEnsures that ACI operations maintain security, safety, quality control, and production standards while integrating offender work programs within secure facility protocols /li liApplies continuous improvement methodologies to drive operational excellence and reduce waste /li /ul h3Inmate Workforce Development: /h3 ul liOversees the design and implementation of programs for incarcerated workers, aligning with industry-recognized credentials and reentry goals /li liPartners with community colleges, workforce boards, and vocational training providers to expand certification and upskilling opportunities, including developing Registered Apprenticeship Programs and Vocational Villages /li liEnsures compliance with Prison Industry Enhancement Certification Program (PIECP) /li /ul h3Leadership Stakeholder Engagement: /h3 ul liSupervises a team of industry managers, industry supervisors, and administrative staff responsible for daily ACI operations /li liCollaborates closely with ADCRR prison wardens, security staff,



and state agency partners to align inmate work schedules, training protocols, and institutional needs /li liServes as a primary point of contact for ACI’s private-sector partners, government agencies, and community stakeholders /li /ul h3Financial Contract Management: /h3 ul liDevelops and manages annual budgets exceeding $25M in revenue, including forecasting, cost analysis, and Return On Investment (ROI) evaluation for assigned shops and/or custom products /li liOversees procurement, vendor contracts, memoranda of understanding, and private-sector partnerships in accordance with Arizona procurement code and ADOA policies /li liEnsures revenue targets, compliance benchmarks, and inmate compensation policies are met /li /ul h3Strategic Planning Program Expansion: /h3 ul liDevelops and leads strategic initiatives to expand ACI's industry partnerships and revenue-generating opportunities while increasing inmate employment across facilities /li liSupports ACI’s strategic plan and roadmap in coordination with the ADCRR, aligning with legislative priorities, recidivism reduction goals, and state economic development strategies /li liCreates and evaluates performance metrics and prepares reports for ACI leadership /li liDrives on State business /li liPerforms other duties appropriate to the assignment /li /ul h3Knowledge, Skills Abilities (KSAs): /h3 h3Knowledge of: /h3 ul liSales strategies and B2B business development /li liMarketing and brand positioning techniques /li liGovernment contracting and procurement policies /li liERP, CRM systems, and customer service workflows /li liACI’s dual mission of economic sustainability and inmate rehabilitation /li liProduction and supply chain management in a manufacturing environment /li /ul h3Skill in: /h3 ul liStrategic planning and execution /li liPeople management and team leadership /li liBudgeting and forecasting /li liCRM and sales performance tools /li liNegotiation and client relationship building /li liCross-functional coordination /li /ul h3Ability to: /h3 ul liLead diverse teams with aligned performance goals /li liRepresent ACI’s value proposition to high-level stakeholders /li liTranslate client needs into viable products and services /li liDrive sales performance while fulfilling ACI’s rehabilitative mission /li liAnalyze and adapt to market trends using performance data /li liBuild lasting partnerships that support training and reentry objectives /li /ul h3Selective Preference(s): /h3 ul liAt least 5 (five) years of progressive experience in operations management, industrial enterprise,



or correctional workforce programs with a minimum of 3 years in a leadership or administrative role /li liKnowledge of correctional operations, offender workforce development, and enterprise-level manufacturing or service environments /li liExperience working with regulatory programs such as PIECP, Occupational Safety and Health Administration, and ADCRR standards /li /ul h3Pre-Employment Requirements: /h3 pEmployment is contingent on the selected applicant passing a background investigation and a drug test. If this position requires driving or the use of a vehicle as an essential function of the job, then the following requirements apply. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver’s license, complete all required training, and successfully pass all necessary driver’s license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R ). In an effort to maintain a safe environment, all employees are required to take a Tuberculosis (TB) test during their New Employee Orientation and every year thereafter. /p pAll newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify). /p h3Benefits: /h3 ul liVacation and sick days with 10 paid holidays per year /li liPaid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program). /li liRobust and affordable insurance plan to include medical, dental, life, short-term and long-term disability options /li liExceptional retirement program /li liOptional employee benefits such as deferred compensation plans, credit union membership, and a wellness program /li liAn incentivized commuter club and public transportation subsidy program /li /ul pLearn more about the Paid Parental Leave programhere. For a complete list of benefits provided by The State of Arizona, please visit our benefits page. /p h3Retirement /h3 pPositions in this classification participate in the Arizona State Retirement System (ASRS). Enrollment eligibility will become effective after 27 weeks of employment. Current ADCRR Employees: Consult with your respective Human Resources Liaison if you are in a different retirement plan than the one indicated above. /p h3Contact Us: /h3 pThe State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling . Requests should be made as early as possible to allow sufficient time to arrange the accommodation. /p pAdvertised: 23 Sep 2026 US Mountain Standard Time /p pApplications close: 07 Oct 2026 US Mountain Standard Time /p #J-18808-Ljbffr

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